Privacy Policy

Effective Date: 24/07/2026

At Rossendale Print, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Rossendale Print is a UK-based print management company providing design, print and branded packaging solutions to businesses and individuals throughout the United Kingdom.

Contact Details

Rossendale Print

Email: info@rossendaleprint.co.uk

Telephone: 01706 498089

Website: www.rossendaleprint.co.uk

2. Information We Collect

We may collect the following information when you use our website or contact us:

Personal Information

Name
Business name
Email address
Telephone number
Billing address
Delivery address

Order Information

Products ordered
Artwork uploaded
Design requirements
Payment status
Delivery preferences

Website Information

When you browse our website we may collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and analytics information

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Produce and deliver printed products
Respond to enquiries
Provide quotations
Contact you regarding your order
Improve our website and services
Prevent fraud
Comply with legal obligations

Where you have given permission, we may also send promotional emails about products, offers and company updates.

You can unsubscribe from marketing communications at any time.

4. Artwork and Uploaded Files

When you upload artwork through our website, we use it solely for producing your order or providing design services.

Your artwork may be retained for future reprints unless you request its deletion.

We recommend that customers keep their own backup copies of all files.

5. Sharing Your Information

We only share information where necessary to provide our services.

This may include:

Trade print manufacturers
Courier companies
Payment providers
Website hosting providers
Professional advisers where legally required

We never sell your personal information to third parties.

6. Payments

Payments made through our website are processed securely by trusted third-party payment providers.

Rossendale Print does not store your full payment card details.

7. Cookies

Our website uses cookies to:

Remember your preferences
Improve website functionality
Analyse visitor behaviour
Measure website performance

Where applicable, you can manage your cookie preferences through your browser settings or our cookie banner.

8. Marketing

If you choose to receive marketing communications, we may send you:

Special offers
Product updates
New service announcements
Company news

You may opt out at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

9. How Long We Keep Your Information

We only keep your information for as long as necessary.

This may include:

Customer orders
Invoices
Uploaded artwork
Communication records

Where required by law, certain financial records may be retained for accounting and tax purposes.

10. Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information (where legally possible)
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent for marketing

To exercise any of these rights, please contact us using the details below.

11. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission can be guaranteed to be completely secure.

12. Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties, including payment providers, analytics platforms and social media services.

These websites operate under their own privacy policies, and we encourage you to review them.

13. Children’s Privacy

Our services are intended for customers aged 18 and over.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or business changes.

Any updates will be published on this page with a revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Rossendale Print